|
|||||
|
|
Frequently Asked Questions
|
Frequently Asked Questions1. What is AssetEye Portfolio Manager? The AssetEye® Portfolio Manager is an advanced collaboration and reporting tool that is . AssetEye enables owners to collect and manage property financials, budgets, projections, rent roll and leasing histories, delinquencies, and documents in a secure environment. AssetEye is highly customizable and flexible to meet the very unique requirements of any organization. You run AssetEye Portfolio Manager in the Microsoft® Internet Explorer browser. To use AssetEye Portfolio Manager, all you need is web access and a browser. The software automatically downloads and runs in Internet Explorer on your workstation, so it’s easy to access information and run reports from anywhere. In addition, you can easily communicate and collaborate with all other users, such as property managers and accountants. 2. What are the main benefits of AssetEye Portfolio Manager? AssetEye Portfolio Manager helps owners access their asset-related data and documents more easily. With improved access comes better decision support and increased ability to monitor the health of the portfolio. 3. How does data get into AssetEye? AssetEye Portfolio Manager supports many scenarios for collecting and archiving historical data and documents. Financials and statistics can be uploaded and imported into the AssetEye system on a monthly, weekly, or daily basis from a variety of accounting system data files--even Excel files. Document files can be uploaded anytime. Other information, such as executive summaries, variance explanations, or delinquency comments can be entered directly onto pages customized to meet your organization's requirements. And because AssetEye is browser-based software, data and documents can be collected from any location with an Internet connection. AssetEye Inc. will work with your organization to load historical data, whether that data is found in old Excel files, Microsoft® Access® databases, proprietary property management systems, or something else altogether. 4. Is AssetEye an accounting system? No. AssetEye does not store transaction-level details and therefore, by that definition, does not qualify as an accounting system. However, AssetEye does store charts-of-accounts and summary level transaction details (typically by month by month), and can produce operating statements, balance sheets, and reports by account for any asset (and can even aggregate multiple assets). AssetEye provides asset managers a friendlier, more useful, summary view of property financials. It is intended to work in concert with an asset-level accounting systems, such as MRI, Yardi, or AMSI, and to accept financial data exported from one or more of such systems. 5. What is the difference between the server edition and the hosted solution? The server edition runs within your organization's walls on its own server and network hardware. The hosted solution runs on servers and network equipment owned by AssetEye (AssetEye acts as the ASP, or application service provider). The server edition uses a traditional license-based model, while the hosted solution uses a subscription model with a monthly fee. Regardless of whether the server edition or hosted solution is selected, the AssetEye Portfolio Manager is access using Microsoft® Internet Explorer. 6. What types of reports can be generated with AssetEye? AssetEye includes a rich library of standard reports that includes everything from income statements and balance sheets to financial trend analysis. The AssetEye report library also includes ad hoc reporting, filtering, sorting and grouping options, and provides for aggregation at any level of the portfolio. Users can store their reports and control with which users their reports are shared. AssetEye can be extended nearly limitlessly with support for custom reports. Customized SQL reports can be installed into the AssetEye system so they appear to users seamlessly and automatically link with the AssetEye security system. 7. Does AssetEye support workflow? AssetEye Portfolio Manager has a flexible, ad hoc workflow model to control the review and approval of asset-related data. Workflows can be initiated automatically, for example, on a monthly or quarterly basis, or on demand. 8. What is role-based security? A role-based security model assigns system privileges to users based on their roles. An "asset manager" role may have a certain set of privileges, such as viewing financials, while a "property manager" role may have another set of privileges altogether. In AssetEye Portfolio Manager, each user can play one or more roles on one or more assets. An administrator determines what roles are necessary for your organization, and assigns roles to users. 9. Is AssetEye a "proprietary" database? AssetEye is built using one of the industry's de facto standards for high-performance databases, Microsoft® SQL Server. The AssetEye database design is unique to the AssetEye product, but because of its SQL Server platform, it has unsurpassed ability to interact with other systems. Although the term "portal" has many definitions, typical portal functionality is only part of AssetEye's feature set. AssetEye has its own database and analysis tools, but its customizable and extendable home pages have the look and feel of many well-known portal products, providing access to information outside of AssetEye. 11. Can AssetEye be customized? The designers of AssetEye Portfolio Manager knew that no real estate investment organization looks at their investments the same way. They designed AssetEye to be highly customizable from the ground up, from the type of information and fields you can store, to the format of reports. A highly customizable solution like AssetEye requires a bit more effort to set up and configure, but the end result is a product that every user is comfortable with. |
| ||||||
 |
 |